The Customer Secondary ID form is used to enter Check Cashing identification in addition to Driver License, which is automatically entered in this field.  Account numbers, spouse’s driving license and other forms of ID may be added.  The required length of the ID is configurable in the POS Information form.

The Secondary ID field is used to track bad check writing. This field is used in conjunction with Tender Maintenance.  In the Tender Maintenance Screen, flag “Require Secondary ID” and “Valid ID”.  The cashier will be prompted at the Front End to ask for another form of identification in addition to the Customer ID card.

Bad checks are tracked not only according to the Customer ID number, but also by the Secondary ID. A customer who has written bad checks may get a new Customer ID card, and have check writing privileges flagged on the new card.  But when the cashier enters the Secondary ID number, the system will check the ID and the “No Check Writing Privileges” message will appear on the Front End.  

  1. In the Secondary ID screen, enter the ID number, then press Add.
  2. To Delete an ID, highlight in the grid box, and press Delete.  You will be prompted with a message “Are you sure you want to delete current record?”
  3. Press Close to return to the Customer Form.
  4. Synchronize the checkstands with Customer Information.