Inventory Count is done with the handheld and finalized in the Back End of IT Retail.
Select your count template. you had a count that was not marked finalized yet it would display here. Since no counts are displayed Select New Count.
Enter your Count Name and press Save. Begin scanning products. Select Submit after entering the count for each item.
All items counted will display on the mobile. Once you are finished go to the Back End of IT Retail. Open Inventory Count and under Category select your Count. Once reviewed Finalize the count.