Retail supports the operation of a 24 Hour Store, which operates under one of the following two scenarios:

    • A store that never physically closes.
    • A store that wishes to do a store close prior to actually physically closing the store or the store that operates past 12:00 AM.

To set up for a 24 Hour Store:

  1. From the Administration Menu go to the System Information Default Tab.
  2. Click on the field ‘24 Hour Store’.
  3. Answer ‘Yes’ when prompted to update checkstands.

Note:  This should be done prior to the first business day of operating as a 24-hour store and after a store close if the store has been operational for any period of time.

When a Store Close function is performed on a 24-hour store, the transactions processed up to that point will be posted against the day being closed.  All transactions processed after the store close is run will be posted to the following day. During the Store Close process, the Front End checkstands can continue to function without signing-off.  However, they will be required to insert a new drawer and will be loaned-in for the new processing day.

To run the Store Close:

  1. From the Administration Menu go to the Close Store task under the Operations sub-menu.
  2. Press the Run Now button to start the store close process.

When the user initiates a Store Close for the current processing date, any checkstands that are currently signed on will receive a message that the store close is in process and they need to insert a new drawer. This message will appear as soon as the cashier begins a new transaction after the store close process has begun. While the store close is running, the checkstand will be put into Store Close mode and this will be reflected in the title bar in the left-hand corner of the screen.

At this point, the cashier needs to insert a new drawer prior to processing the next transaction. When the user responds to this message, the following will occur:

  1. A till status for the current processing date will print (a manager password will be required).
  2. The checkstand will be loaned-in for the new processing date and a till status will be printed for the new processing date.
  3. The processing date on the register screen will be changed to reflect the new processing date.

The cashier can continue to ring-up transactions while in Store Close mode. The transactions will then be posted under the new processing date. When the Store Close has finished, the Store Close message will be removed from the checkstands’ title bar.

See also:

Stand Alone