The Reason Code setup screen allows you to set up different Reason Codes for each Transaction Key.  When the ‘Require Reason Code’ is flagged ‘ON’, every time the Transaction Key is used at the checkstand the cashier will be prompt to select a Reason Code.


To add a Reason Code select the Transaction Key for the Transaction Key List.

  1. Flag the Reason Required field.
  2. Click on the Reason Code button in the Toolbar.
  3. Click the Add button and type in a Reason Code description. For example a description for the Refund Transaction Key might be ‘Damaged Merchandise”.
  4. Click the Save button.
  5. Repeat steps 1 through 4 for each Reason you wish to add.
  6. Press the Close button to return to the Security Administration task.
  7. To edit a Reason, double click on the Reason Code.  Once the Reason is loaded to screen make your changes and press the Save button.
  8. Synchronize Checkstands with Setup.


Note:  Use the Print Transactions by Reason CodesPrint_Transactions_by_Reason_Report report to view Transactions with Reason Code.